Cookies and how we use them

We’re committed to protecting your privacy, so here we explain how we use cookies on our website.

If you have any questions, please get in touch with our digital and marketing team at:

What are cookies?

A cookie is a small data file downloaded by your web browser (for example Chrome or Internet Explorer) and stored on your computer. They are downloaded automatically when you visit websites. Cookies are used to perform essential tasks on a website, to record how people use a website and to gather data for marketing.

How we use cookies

We provide essential information on our website to millions of people every year. To do this, we have to manage our website effectively and to reach out to more people who need our support and information. Cookies are a small, but essential way to make all this happen. We use cookies to:

  1. To measure how people use our website. This helps us understand how well different sections of our website are performing. It also helps us track numbers of visitors and helps us ensure our website is robust and works well for every single one of the millions of people who use it.
  2. To record actions so that the website will work well for you. For example, our online shop uses cookies to record items that you place in your shopping basket. We also use cookies in our online donations process and in other tools such as our online breath test.
  3. We also record actions so we can reach people more effectively. This works by using a cookie to remember what pages you have visited so we can tailor our marketing messages based on your interests.

Your rights

Cookies never record your credit card details or easily identifiable personal data such as your name and address. You have every right to refuse to accept cookies from our website.

If you disable cookies you will still be able to access nearly all the information on our website. But please remember that this may affect some functionality.

How to disable cookies

You can disable cookies by changing your settings in your web browser or you can use the incognito option on Google Chrome. To find out more about your browser settings, visit the relevant support page below:

Find out more on the BBC website or the all about cookies website

Get in touch

Please get in touch if you have any questions or comments about how we use cookies or anything else to do with our website: