Your group support officer
You can get in touch with your group support officer if you've got any questions, comments or suggestions.
We can help you with a wide range of issues to enable groups to run smoothly including:
- Merchandise orders
- Financial processes
- Keeping your group up and running
- Keeping your group details up-to-date
- Anything else!
You can email us below, call 03000 3030 253, or write to: BLF Direct, PO Box 2022, Liverpool, L69 3TU.
“I’m Petra McCauley, head of volunteering and support groups. I’ve worked in the charitable sector supporting volunteers for the past 20 years.
"As a volunteer myself, I understand the importance of the role volunteers play in supporting our communities, and the enormous contribution we give to organisations like the BLF. Without your input, we wouldn’t be able to support as many people as we do."
Helen (“H” for short)
“I’ve worked at the BLF since 2011, and can honestly say that every day is different and interesting.
“I enjoy chatting to and working with groups and look forward to deepening the connections with our volunteers via calls and emails. I especially enjoy meeting people during our transition visits and networking days in the future.
"I want to get out to events and networking days and visit groups.
"I work Wednesdays to Fridays, so don't hesitate to get in touch. I look forward to speaking to you soon."
"I’ve worked at the BLF since 2005 and I’m passionate about ensuring that people with lung disease and their carers are supported and receive the best possible help to help their situation.
"Our support groups are a brilliant way to enable this to happen.
"I’m here to help and love to hear from you whether it’s a question, a query or just to have a chat give me a call."
Adele supports our groups in Wales, Scotland, Northern Ireland and the South West.
"I started working for the BLF in March 2017 and am looking forward to working with the variety of groups which are currently running within the regions I support.
"In the past, I've worked in a number of different support roles and enjoy working with people. I look forward to bringing this experience to my current role in order to offer groups the best support possible."
"I’m the newest member of the team. My background is working with volunteers in a charitable environment as well as fundraising and running events.
"With a naturally positive outlook, I love working with individuals and groups to help them achieve the very best possible outcomes they can. I am pleased to be working with the British Lung Foundation and their support groups to help people with lung conditions throughout the UK.
"I look forward to hearing from you and will do what I can to help."
"I have over 30 years’ experience working in the voluntary sector and took on the role of finance officer at BLF in July 2018. I’m enjoying working with the groups, and the characters that run them, and look forward to solving any problems the groups have with managing their finances. "
“I’m the administration and resource officer for the group support team.
"I’m here to support the group support officers with all their administration tasks.
"I deal with all the communications and mail outs and I really enjoy receiving your emails about all the wonderful events that you organise. I’m currently busy helping to develop the learning hub."