Welfare benefits

Universal Credit

Universal Credit is a payment that is meant to help with living costs for those who have a low income or are out of work.

Universal Credit is being introduced in stages. Whether you can claim, depends on where you live and your personal circumstances. It will replace child tax credit, working tax credit, housing benefit, income support, income related JSA and income related ESA.

The amount you’ll get depends on your circumstances and income. It can include support:

  • for housing
  • for children and childcare
  • if you’re disabled or have a health condition
  • if you care for someone with a disability

It's paid monthly. It can be paid if you are working or not. Your payment will reduce gradually as you earn more.

Find out whether you could be eligible for Universal Credit by using Citizens Advice eligibility checker.

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If you have concerns or need advice, call our helpline on 03000 030 555 between 9am and 5pm on a weekday or email them.

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Download our welfare information (PDF, 509KB)