Speak to our helpline

Need our help? We're here for you.

You can talk to us about anything - from how to manage your condition, to going on holiday. Or just to say hello. Find out more about how we can support you.

Helpline nurse

03000 030 555

Speak to one of our team over the phone.

We aim to answer within 6 rings, and calls will cost the same as a local call.

BLF Helpline

Email us

Send us an email and we'll get back to you as soon as we can.

Send an email


In the past year, our helpline

  • answered over 22,000 calls
  • made over 8,000 calls
  • answered just under 6,000 emails

We're available Monday to Friday, 9am - 5pm.

We'll try to answer the phone within 6 rings. Find out more.
Have you used our helpline recently? Let us know how it went.

If you are experiencing new symptoms, or a change to your symptoms, please contact NHS 111 or 999